SpiceWorks vs Zabbix

July 25, 2023 | Author: Michael Stromann
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SpiceWorks
Spiceworks bundles network monitoring, helpdesk, UPS power management, PC inventory tools, an online community, and much more. All in one spot. All for free.
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Zabbix
Zabbix is a mature and effortless enterprise-class open source monitoring solution for network monitoring and application monitoring of millions of metrics.

Spiceworks and Zabbix are both popular network monitoring and IT management tools, but they cater to different user needs and environments. Spiceworks is a user-friendly, all-in-one IT management solution designed for small to medium-sized businesses. It offers network monitoring, inventory management, help desk ticketing, and more in a single platform. Spiceworks' strength lies in its ease of use and accessibility, making it a great choice for non-technical users and organizations with limited IT resources. On the other hand, Zabbix is an open-source, enterprise-grade network monitoring tool that provides extensive customization and scalability. It is suitable for larger organizations and complex network environments, offering advanced monitoring capabilities, agentless and agent-based monitoring options, and flexible alerting and reporting features.

See also: Top 10 IT Monitoring software
SpiceWorks vs Zabbix in our news:

2019. Zabbix 4.2 adds built-in support of Prometheus data collection



Zabbix Team has recently unveiled the launch of Zabbix 4.2. This latest version introduces a comprehensive monitoring system equipped with cutting-edge features, including data collection and processing, distributed monitoring, real-time problem and anomaly detection, alerting and escalations, visualization, and more. Zabbix 4.2 significantly enhances data collection capabilities, supporting diverse methods such as push and pull from various sources like JMX, SNMP, WMI, HTTP/HTTPS, RestAPI, XML Soap, SSH, Telnet, agents, scripts, and more. Notably, the integration with Prometheus has been added as a new feature, allowing native support for the PromQL language. Additionally, the utilization of dependent metrics empowers the Zabbix team to efficiently gather a vast amount of Prometheus metrics. By making a single HTTP call, all the required data can be retrieved and subsequently reused for relevant dependent metrics.


2014. TeamViewer integrated with Spiceworks



The remote support tool, TeamViewer, has now been integrated with the IT Help Desk service provided by Spiceworks, an IT community platform. This integration allows users, specifically support agents, to create and join support sessions directly from the Spiceworks help desk. Customers can effortlessly connect with a simple click. The TeamViewer Management Console and TeamViewer client provide an overview of the ongoing Spiceworks sessions. Additionally, connection reports are now included within the corresponding ticket for easy reference. Spiceworks, which boasts a user base of over 5 million IT professionals, serves as a platform for connecting, managing technology environments, and staying updated on the latest technology products and services.


2010. SpiceWorks combines Service Desk, online-community and Marketplace



SpiceWorks - is an IT infrastructure management system for small businesses. It's currently being used by over 1,000,000 IT professionals. And one of the main reasons is that it's. The freemium model is absolutely fair as the advertising banner is displayed in the software web interface. But the most interesting thing about SpiceWorks - is an in-built community for IT professionals, which allows admins to solve many problems with the help of crowdsourcing. The community includes forum where you can ask for advice, groups for communication or collaboration, wiki with useful how-to articles and ratings of hardware and software with reviews. And, of course, this community is an excellent environment for running Marketplace, where IT vendors can promote their products (post special offers, news, articles) and communicate with their target audiences - IT professionals. ***

Author: Michael Stromann
Michael is an expert in IT Service Management, IT Security and software development. With his extensive experience as a software developer and active involvement in multiple ERP implementation projects, Michael brings a wealth of practical knowledge to his writings. Having previously worked at SAP, he has honed his expertise and gained a deep understanding of software development and implementation processes. Currently, as a freelance developer, Michael continues to contribute to the IT community by sharing his insights through guest articles published on several IT portals. You can contact Michael by email stromann@liventerprise.com