 |
GoTo Resolve is #16 in Top 10 Remote Support software
Stress-free unified IT management and support system. With affordable, built-in remote support, RMM, ticketing, and zero-trust architecture, GoTo Resolve allows you to consolidate multiple solutions, saving money and time.
Positions in ratings
#16 in Top 10 Remote Support software
Alternatives
The best alternatives to GoTo Resolve are: TeamViewer, LogMeIn, AnyDesk
See also:
Top 10 Remote Support software
Top 10 Remote Support software
Latest news about GoTo Resolve
2012. Citrix released GoToAssist Service Desk
Citrix, a leading player in the virtualization market, is renowned for its web conferencing solutions such as the GoToMeeting family. Within this family, they also offer the remote support service GoToAssist. Today, Citrix has expanded its product lineup by introducing the online helpdesk system GoToAssist Service Desk. Instead of developing it from scratch, Citrix opted to integrate the impressive startup Beetil, which they acquired just last month. Beetil has always positioned itself as the world's most user-friendly ITIL service management tool. It provides a client portal for ticket submission and communication with support, a knowledge base, collaboration tools for support agents, and various ITIL features like change management, problem management, configuration management, and release management. Alongside the remote support tool and the Service Desk, the GoToAssist suite also includes an IT infrastructure monitoring tool.
