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Top 5 largest SaaS implementations. SuccessFactors vs WorkDay
June 14, 2011 | Author: Sandeep Sharma
It wasn't so easy to create a list of the largest SaaS projects. Because though SaaS vendors would like to promote themselves, they often have no clearance from customer to go public on their deployments. Sometimes, when a dispute on the largest projects starts, they claim that they have a customer with XXX users, but don't tell what customer and provide no proof. Therefore, our rating is based on unverified information. However, it is interesting that neither Salesforce nor Google Apps are included in it. And four out of five deployments - are talent management (or human capital - HRM) systems:
1. The biggest SaaS-deal is considered the contract between SuccessFactors and Wal-Mart for 2.1 million seats. (Recall, SuccessFactors - is SaaS talent management solution). The contract was (not publicly) concluded in May 2010 and now is (theoretically) in progress
2. Second place is also occupied by SuccessFactors, and this time everything is public. SuccesFactors states that its 400,000-seat implementation at Siemens - is the largest working SaaS-solution in history. No one has disproved this yet.
3. In third place - one of the SuccessFactors rivals - Authoria, which tells (confidentially) that it has a customer with 340,000 users. And it's a leading global food services business. Perhaps it's McDonalds, which is listed among Authoria clients.
4. IBM splits this list of HRM solutions with its 300,000-user contract with Panasonic for its Email-service LotusLive iNotes. The contract was signed in early 2010.
5. And on the place #5 - again HCM solution by SaaS-vendor WorkDay. For 200,000 users. The client - is a leading electronics manufacturing services provider Flextronics. The contract was signed in May 2008 and was the largest at that time.
Interesting that the largest Salesforce customer - the financial company Merrill Lynch has 25,000 users. And the biggest Google Apps customer - automotive components manufacturer Valeo - 30,000 users.
See also: Top 10 Online CRM software
