ConnectWise vs ScreenConnect

June 20, 2023 | Author: Michael Stromann
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ConnectWise
ConnectWise
Business Software for Technology Providers. ConnectWise empowers technology solution providers to reach their goals faster with an award-winning business management software suite & much more.
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ScreenConnect
ScreenConnect
ScreenConnect is a self-hosted remote support, access, and meeting solution. Use remote support and access to repair computers, provide updates, and manage machines. Conduct online seminars and presentations using remote meetings. ScreenConnect is a comprehensive, one-time-payment alternative to the expensive SaaS-based solutions that charge recurring monthly fees.

See also:
Top 10 Remote Support software
ConnectWise and ScreenConnect are two software solutions that offer distinct features and functionalities within the realm of remote support and managed services. ConnectWise is a comprehensive business management platform specifically designed for IT service providers, offering features like ticketing, project management, invoicing, and customer relationship management (CRM). It provides a centralized solution for managing various aspects of a service-based business. On the other hand, ScreenConnect, now known as ConnectWise Control, is a remote support and remote access tool that focuses on providing secure and efficient remote desktop connections. It offers features like screen sharing, file transfer, session recording, and robust security options. ScreenConnect is primarily used for technical support and troubleshooting purposes.

See also: Top 10 Remote Support software
Author: Michael Stromann
Michael is an expert in IT Service Management, IT Security and software development. With his extensive experience as a software developer and active involvement in multiple ERP implementation projects, Michael brings a wealth of practical knowledge to his writings. Having previously worked at SAP, he has honed his expertise and gained a deep understanding of software development and implementation processes. Currently, as a freelance developer, Michael continues to contribute to the IT community by sharing his insights through guest articles published on several IT portals. You can contact Michael by email stromann@liventerprise.com