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CWT vs Egencia
September 27, 2023 | Author: Adam Levine
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CWT simplifies corporate travel. Get more out of your business travel program, or meetings and events, with our cutting-edge travel technology and efficient customized experiences.
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The world's business travel platform. We bring the power of Expedia Group to deliver simple, consumer-like business travel that users love and fast, expert support for unexpected moments
See also:
Top 10 Business Travel services
Top 10 Business Travel services
CWT (formerly Carlson Wagonlit Travel) and Egencia are two prominent corporate travel management companies, but they differ in several key ways.
One significant difference is their business model and focus. CWT is a global travel management company that offers a range of services, including travel booking, expense management, and consulting, primarily serving larger corporations with complex travel needs. CWT provides a more hands-on, personalized approach, often involving dedicated travel consultants who work closely with clients to optimize their travel programs. Egencia, on the other hand, is a subsidiary of Expedia Group and specializes in providing online travel booking solutions for businesses of various sizes, from small enterprises to large corporations. Egencia offers a self-service platform that allows travelers and travel managers to make bookings and manage their trips independently. The choice between CWT and Egencia often depends on the size and complexity of the organization's travel requirements and whether they prefer a highly customized approach (CWT) or a self-service online platform (Egencia).
Another key difference is the level of service and support provided. CWT is known for its personalized service and dedicated travel consultants who work closely with clients to tailor travel programs, negotiate contracts, and provide guidance on travel policies and compliance. CWT's service model is often considered more hands-on and consultative. Egencia, on the other hand, emphasizes technology and automation, offering an online booking platform that allows users to make reservations and manage travel itineraries independently. While Egencia does provide customer support, it may not offer the same level of personalized service as CWT. Therefore, the choice between the two depends on whether a company values highly personalized service and support (CWT) or prefers a more self-service and technology-driven approach (Egencia).
See also: Top 10 Business Travel services
One significant difference is their business model and focus. CWT is a global travel management company that offers a range of services, including travel booking, expense management, and consulting, primarily serving larger corporations with complex travel needs. CWT provides a more hands-on, personalized approach, often involving dedicated travel consultants who work closely with clients to optimize their travel programs. Egencia, on the other hand, is a subsidiary of Expedia Group and specializes in providing online travel booking solutions for businesses of various sizes, from small enterprises to large corporations. Egencia offers a self-service platform that allows travelers and travel managers to make bookings and manage their trips independently. The choice between CWT and Egencia often depends on the size and complexity of the organization's travel requirements and whether they prefer a highly customized approach (CWT) or a self-service online platform (Egencia).
Another key difference is the level of service and support provided. CWT is known for its personalized service and dedicated travel consultants who work closely with clients to tailor travel programs, negotiate contracts, and provide guidance on travel policies and compliance. CWT's service model is often considered more hands-on and consultative. Egencia, on the other hand, emphasizes technology and automation, offering an online booking platform that allows users to make reservations and manage travel itineraries independently. While Egencia does provide customer support, it may not offer the same level of personalized service as CWT. Therefore, the choice between the two depends on whether a company values highly personalized service and support (CWT) or prefers a more self-service and technology-driven approach (Egencia).
See also: Top 10 Business Travel services
