BeyondTrust vs Bomgar

August 07, 2023 | Author: Michael Stromann
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BeyondTrust
BeyondTrust PAM products empower you to protect identities, stop threats, and deliver dynamic access to enable and secure a work-from-anywhere world. Watch a demo today!
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Bomgar
Secure Remote Support for Desktops and Devices. With Bomgar, support organizations can access and support nearly any remote computer or mobile device. Troubleshoot PCs and servers, provide remote assistance, train remote employees, or perform system maintenance, all with the highest levels of security.

BeyondTrust and Bomgar are two prominent cybersecurity vendors that offer solutions aimed at privileged access management (PAM) and secure remote access, respectively. BeyondTrust's PAM solution helps organizations protect critical assets and data by securing and managing privileged accounts and credentials. It focuses on preventing unauthorized access and mitigating insider threats through comprehensive privileged session monitoring and control. On the other hand, Bomgar, now known as BeyondTrust Remote Support, specializes in secure remote access, enabling IT teams to provide remote assistance to end-users and access systems securely. It offers advanced features like multi-platform support, session recording, and secure file transfer. While BeyondTrust focuses on securing privileged access, Bomgar emphasizes secure remote support capabilities for IT teams. Depending on an organization's specific security needs, they may choose either BeyondTrust for PAM or Bomgar for secure remote access or consider integrating both solutions to create a robust and comprehensive cybersecurity strategy.

See also: Top 10 Identity Management platforms
BeyondTrust vs Bomgar in our news:

2014. Symantec discontinued pcAnywhere. Recommend Bomgar instead



Symantec has recently announced the discontinuation of its stand-alone remote control product, pcAnywhere, along with the termination of support effective from November 3rd. However, Symantec is committed to ensuring a seamless transition for its customers. To facilitate this, the company recommends that pcAnywhere users upgrade to the Bomgar Remote Support Solution and has partnered with Bomgar to offer preferred pricing to customers. It's worth noting that pcAnywhere has encountered its own security breaches in the past. In 2012, Symantec advised pcAnywhere users to disable the software after its enterprise security source code was stolen and publicly disclosed. In contrast, Bomgar's solution adopts an appliance-based model. Unlike a point-to-point approach, which necessitates firewall configuration changes to function over the internet, Bomgar's solution operates without requiring such modifications. Both the customer and support representative connect to the appliance via outbound connections, mitigating the need for firewall adjustments.

Author: Michael Stromann
Michael is an expert in IT Service Management, IT Security and software development. With his extensive experience as a software developer and active involvement in multiple ERP implementation projects, Michael brings a wealth of practical knowledge to his writings. Having previously worked at SAP, he has honed his expertise and gained a deep understanding of software development and implementation processes. Currently, as a freelance developer, Michael continues to contribute to the IT community by sharing his insights through guest articles published on several IT portals. You can contact Michael by email stromann@liventerprise.com