AnyDesk vs Bomgar
June 20, 2023 | Author: Michael Stromann
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Secure Remote Support for Desktops and Devices. With Bomgar, support organizations can access and support nearly any remote computer or mobile device. Troubleshoot PCs and servers, provide remote assistance, train remote employees, or perform system maintenance, all with the highest levels of security.
See also:
Top 10 Remote Support software
Top 10 Remote Support software
AnyDesk and Bomgar (now known as BeyondTrust Remote Support) are both remote desktop software solutions with distinct features and target audiences. AnyDesk offers a lightweight and efficient remote access experience, focusing on responsiveness and low latency. It is designed for individuals, small businesses, and IT professionals who prioritize performance and ease of use. AnyDesk supports features such as file transfer, session recording, remote printing, and multi-platform compatibility. On the other hand, Bomgar (BeyondTrust Remote Support) is a more enterprise-focused remote support solution that offers comprehensive features like remote control, secure access, session recording, collaboration tools, and integration with IT service management (ITSM) platforms. Bomgar caters to larger organizations and IT support teams that require advanced capabilities for secure and efficient remote support.
See also: Top 10 Remote Support software
See also: Top 10 Remote Support software
AnyDesk vs Bomgar in our news:
2018. Remote desktop software AnyDesk gets €6.5M funding
AnyDesk, a Germany-based company that provides remote desktop software, has secured €6.5 million in funding. In addition to offering modern applications for Windows, MacOS, various Linux/Unix distributions, Android, and iOS, the AnyDesk team has developed a proprietary video codec called "DeskRT" specifically designed for graphical user interfaces. DeskRT enables the transmission of 60 frames per second and prioritizes low latency. Consequently, users can enjoy high-quality video, sound, and fast, fluid image transmission, creating an experience that feels seamless and natural, as if using their own computer. AnyDesk is built with collaboration in mind, distinguishing itself from traditional screen sharing solutions.
2014. Symantec discontinued pcAnywhere. Recommend Bomgar instead
Symantec has recently announced the discontinuation of its stand-alone remote control product, pcAnywhere, along with the termination of support effective from November 3rd. However, Symantec is committed to ensuring a seamless transition for its customers. To facilitate this, the company recommends that pcAnywhere users upgrade to the Bomgar Remote Support Solution and has partnered with Bomgar to offer preferred pricing to customers. It's worth noting that pcAnywhere has encountered its own security breaches in the past. In 2012, Symantec advised pcAnywhere users to disable the software after its enterprise security source code was stolen and publicly disclosed. In contrast, Bomgar's solution adopts an appliance-based model. Unlike a point-to-point approach, which necessitates firewall configuration changes to function over the internet, Bomgar's solution operates without requiring such modifications. Both the customer and support representative connect to the appliance via outbound connections, mitigating the need for firewall adjustments.