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3CX vs 8x8
June 05, 2023 | Author: Adam Levine
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3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hardware).
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8x8 has a combined phone and contact center solution that can do it all: provide inbound and outbound calling, live agent chat, click-to-call, and live routing options. It’s a one-stop shop for all our needs.
3CX and 8x8 are both cloud-based communication systems, but they have distinct differences in terms of features and focus. 3CX is a feature-rich unified communications platform that offers a wide range of communication tools, including voice and video calling, conferencing, chat, and collaboration features. It is known for its flexibility and compatibility with various IP phones and software integrations. On the other hand, 8x8 is a comprehensive cloud communications and contact center solution. In addition to the communication tools offered by 3CX, 8x8 provides advanced contact center functionalities, such as call routing, IVR, CRM integration, and analytics. It caters to larger organizations with complex communication needs and a focus on customer service.
See also: Top 10 Business Phone systems
See also: Top 10 Business Phone systems
3CX vs 8x8 in our news:
2021. 8x8 acquires UC-provider Fuze
8x8, a prominent provider of integrated cloud communications platforms, has announced its acquisition of Fuze, a fellow player in enterprise cloud-based communications, for an estimated amount of $250 million. This strategic acquisition is expected to drive innovation within 8x8's XCaaS (eXperience Communications as a Service) offerings and expand its enterprise customer base while strengthening its global presence. Both 8x8 and Fuze have earned significant recognition in the marketplace, with 8x8 recently being named a Leader and Fuze recognized as a Visionary in the 2021 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide.
2015. Fuze acquired online team collaboration platform LiveMinutes
Web Conferencing company Fuze has recently acquired LiveMinutes, an online team collaboration platform. LiveMinutes offered a workspace where co-workers could collaborate by sharing various file types, including Office documents, PDFs, and PSDs. Additionally, it facilitated conference calls via the web or Skype. This acquisition marks a significant expansion for Fuze, as it transitions from solely focusing on online meetings to introducing a new product called Fuze Spaces. Fuze Spaces enables colleagues to chat, share, and provide feedback on files, organize projects, and more through a web-based dashboard. In parallel, Fuze has secured $20 million in fresh funding to support its ongoing business growth. The company positions itself as a contemporary alternative to services like WebEx and GoToMeeting, offering voice and HD video conferencing solutions that empower distributed teams to connect, share content, and collaborate via the cloud.
2014. 3CX acquires videoconferencing provider e-works
3CX Phone System, the renowned Windows VoIP PBX developer, has made an exciting announcement regarding its latest acquisition. The company has acquired e-works, an Italian video conferencing developer. Back in October 2013, 3CX entered into a partnership with e-works, utilizing its engine for their own videoconferencing solution called 3CX WebMeeting. Now, they have decided to fully acquire this engine. According to Nick Galea, the CEO of 3CX, "The acquisition and the highly anticipated launch of 3CX WebMeeting will greatly enhance our position in the Unified Communications market. With e-works' advanced technology, we will also capitalize on the growing popularity of WebRTC."
2009. Box.net has partnered with Fuze Meeting
Box.net has formed a partnership with Fuze Meeting to enhance its online office suite by integrating real-time online meetings and screen sharing capabilities. By leveraging Fuze as part of your Box account, you can now conduct meetings, share your desktop (requiring a download), and upload your Box files to a collaborative space within Fuze. This integration of Fuze Meeting into Box's OpenBox system expands the range of services that users can connect with their Box account, including popular options like Gmail and Zoho. While Fuze competes with well-established services such as WebEx and GoToMeeting, this collaboration with Box could provide a significant advantage by tapping into the enterprise user base that is more receptive to adopting new SaaS tools. This partnership has the potential to contribute to Fuze's market share growth in the industry.
2009. Fuze Outdoes Free Online Meeting Makers in Several Ways
After trying Fuze, even though it’s not free and I’ve been slightly ***
2008. Remote meeting app Fuze is decent but incomplete
There's a new WebEx competitor hitting the market: CallWave's Fuze. Its advantages: No download required on either the viewing or the presenting side. It works with video and allows markup of video frames. And it has some nice call-handling features. I used the tool briefly and although I found some bugs and performance issues in this early version, I like the design and found it simple to use. You can upload documents to share (images, text files, PowerPoint presentations, even videos), and once you're sharing them, use simple drawing tools to mark them up and illustrate points. On the shared video player, you can sketch over the top of a paused video, and the sketches stay attached to the particular frame; you can see which frames have markups by little icons on the player's progress bar. On the downside, you can't (yet) use Fuze for screen or ***
